Shipping Policy 

Orders (excluding presale and backorder items) will be processed within 5 business days, unless otherwise specified. Shipping time after processing depends on the chosen shipping option. Currently we are only conducting pre-orders which are due to be shipped in September 2024.

Retail products are shipped from Melbourne, Australia. Standard and Express shipping times in Australia vary by location but for current and up to date shipping times, visit the Australian Post website.

As we know, shipping may occasionally be delayed due to factors beyond our control - especially around those holiday periods. So if your shipment is delayed, or you have any questions, please contact lucette.lmc.studio@gmail.com.

For Local Pick-Ups please note that you will be contacted via email to arrange a suitable pick-up time from our base which is local to the Melton Area in Victoria.

Any international orders, please send an email directly to lucette.lmc.studio@gmail.com to arrange individual shipping options - we are doing this to ensure a smoother customer experience and a cheaper alternative to a fixed international rate.